Return and Refund Policy
Thank you for shopping with us! We strive to ensure your complete satisfaction. If you are not entirely happy with your purchase, we're here to help.
1. Eligibility for Returns
- Items can be returned within 7 days of purchase.
- Products must be in their original condition, unused, and with tags/labels intact.
- For apparel (T-shirts, Hoodies), items should be unworn and unwashed.
2. Non-Returnable Items
- Custom-made or personalized products like Print-on-demand Apparels (T-shirts, Hoodie etc.)
3. Refund Process
- Refunds will be processed once the returned item is inspected and approved.
- Refunds will be issued to the original payment method within 7-10 business days.
- Shipping charges are non-refundable.
4. Exchange Policy
- Exchanges are allowed for apparel items, subject to stock availability.
5. Steps for Returns/Refunds
- Contact us at [maack.jehneroy4747@gmail.com; Phone: +91-9968747729] with your order details and reason for return.
- We’ll provide a return shipping label or further instructions.
- Pack the item securely and hand it over to the courier service.
- Once processed, you'll receive a confirmation for your refund or exchange.
6. Damaged/Defective Items
If you received a damaged or defective item, notify us within 48 hours of delivery, and we’ll arrange for a prompt replacement or refund.
7. Contact Us
For any questions, reach out to us at [maack.jehneroy4747@gmail.com; Phone: +91-9968747729]. We’re here to help!